Prescription Renewal and Acting on Behalf

Prescription Renewal at Kivistö Pharmacy in Vantaa

We also facilitate transactions on behalf of another person.

If you have an electronic prescription that needs renewal, visit our pharmacy in Kivistö, Vantaa. We can send a renewal request for your prescription to the doctor. When you pick up your medications, we also always aim to inform you if a prescription is about to expire, so the renewal request can be conveniently made right away.

You can also request the renewal of your prescription by contacting your health center or using the online service at

If you want to pick up prescription medications for another person or handle their other medication matters, you need to demonstrate your right to act on their behalf. In this case, you should present the person you are assisting's Kela card, patient instruction, printed summary, or a pharmacy transaction power of attorney. The power of attorney can be created in the service, and once you have the authorization, you just need to prove your own identity with a passport, ID card, or driver's license.

Come visit us, let's sort out your prescription matters. We also ensure that you get the right medications and know how to use them safely. Learn more about medication advice.


Check the Availability of Your Medication with the Medication Search Service

Kivistö Pharmacy is part of the Medication Search service, where you can check the stock status of the medication you need at our pharmacy or another pharmacy. The service also provides information on the medication's substitutability, among other details.

Explore the Medication Search ›

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